Shipping policy

At Samuel Holland, we believe a great shopping experience doesn't end at checkout. We're committed to getting your order to you clearly, reliably, and without any surprise fees. All orders ship free within the United States.

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Where We Ship

This shipping policy applies to all orders delivered within the United States.

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Delivery Times

Here's a breakdown of what to expect after you place your order:

• Order Cutoff Time: 5:00 PM PST. Orders placed after this time will begin processing the following business day, which may add one day to your estimated delivery.
• Handling Time: 1–3 business days (Monday–Friday)
• Transit Time: 5–8 business days (Monday–Friday)
• Estimated Delivery: 6–11 business days from the date of order

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Our Carriers

We work with a network of trusted carriers to deliver your order safely and on time, including USPS, UPS, and FedEx.

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Shipping Costs

United States orders under $100: $4.99 flat rate shipping cost

United States orders over $100: Free shipping

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Delivery Issues

If your package is delayed, lost, or arrives in unexpected condition, please reach out to our team right away. We'll work quickly to make things right and ensure your order gets to you.

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Tracking Your Order

As soon as your order ships, you'll receive an email with your tracking number so you can follow your package every step of the way.

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Questions?

Browse our FAQs page or contact our customer service team directly.

Contact Us

Company Name:
Samuel Holland

Email:
help@samuel-holland.com

Phone:
+1 (949) 313-8058

Support Hours:
Mon-Fri: 9:00am-5:00pm (PST)
Sat-Sun: Closed

Address:
Samuel Holland
1820 Avenue M #594
Brooklyn, NY 11230
United States of America