Billing Terms & Conditions
1. Accepted Payment Methods
We offer a range of secure payment options to make your shopping experience as convenient as possible. Samuel Holland accepts the following:
- Credit & Debit Cards: Visa, Mastercard, American Express
- PayPal
- ShopPay (where available)
- Apple Pay & Google Pay
- Bank Transfers (available for bulk orders — contact us for details)
All transactions are processed in United States Dollars (USD).
2. Payment Processing
- Payment is due in full at the time of purchase.
- Orders will not be processed or shipped until payment has been successfully received.
- If a payment is declined or cannot be completed, your order will not be confirmed.
3. Pricing & Currency
All prices displayed on samuel-holland.com are listed in USD. Prices are subject to change at any time without prior notice. Any applicable taxes and shipping fees will be clearly calculated and shown at checkout before your order is finalized.
4. Secure Transactions
Samuel Holland uses SSL encryption and trusted third-party payment gateways to keep your financial information protected throughout every transaction. We do not store your credit card or payment details on our systems.
5. Refunds & Chargebacks
Refunds are handled in accordance with our Refund & Return Policy. If you have a concern about a charge, we ask that you contact us directly before initiating a chargeback. Unauthorized chargebacks will be disputed. Reach out to our team at help@samuel-holland.com and we'll work to resolve the issue promptly.
6. Fraud Prevention
Samuel Holland reserves the right to cancel, flag, or place a hold on any order that shows signs of fraudulent or unauthorized activity. For high-value transactions, we may request additional identity verification before processing your order.
Contact Us
Email:
help@samuel-holland.com
Phone:
+1 (949) 313-8058
Support Hours:
Mon-Fri: 9:00am-5:00pm (PST)
Sat-Sun: Closed
Address:
Samuel Holland
1820 Avenue M #594
Brooklyn, NY 11230
United States