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MADE WITH PURPOSE
At Samuel Holland, every detail matters. From the styles we select to the way your order is prepared, each part of the experience is considered with care.
Our collection focuses on distinctive, easy-to-wear pieces that feel at home in your everyday wardrobe. Simple, versatile styles chosen to be worn often and reached for season after season.
Questions about your order? Reach out to our team at help@samuel-holland.com and we'll get back to you promptly.
You can also visit our FAQ page for more information.
Frequently Asked Questions
Orders typically take 1–3 business days to process and 5–8 business days in transit, for an estimated delivery time of 6–11 business days from the date of order.
Yes. All USA orders qualify for free shipping, with no minimum spend required.
Items can be returned within 30 days of delivery, provided they are unused and returned in their original condition with all packaging and tags intact. There are no restocking fees.
You can track your order by visiting the Track Your Order page on our site. We will also send you a tracking number via email as soon as your order is shipped.
You can return a product for a full refund within 30-days of delivery, no questions asked. All items must be unworn, unwashed, and in original condition in order to qualify for a return.
We do not charge restocking or handling fees, the customer is only required to obtain their return shipping label.
To begin a return or exchange, please contact us via email through our "Contact Us" page.
If your order arrives damaged, defective, or isn’t what you ordered, contact us within 30 days of delivery and we’ll work with you to make it right at no additional cost.
Yes, you can cancel or update your order within 24 hours of placing it. Once your order has shipped, we’re unable to make any changes.
We provide top-notch e-mail customer assistance around the clock!
Please visit our Contact page, or send our team an e-mail at help@samuel-holland.com