You May Also Like
OUR STANDARD
Every order that leaves our warehouse is packed with care and checked before it ships, so what arrives at your door is exactly what you ordered, exactly as it should be.
We take the details seriously, from how each piece is folded to how it's presented when you open the box. That's just the way we operate.
Questions about your order? Reach out to our team at help@samuel-holland.com and we'll get back to you promptly.
You can also visit our FAQ page for more information.
Frequently Asked Questions
Yes! We will send you a tracking number via email as soon as your order is shipped.
You can return a product for a full refund within 30-days of delivery, no questions asked. All items must be unworn, unwashed, and in original condition in order to qualify for a return.
We do not charge restocking or handling fees, the customer is only required to obtain their return shipping label.
To begin a return or exchange, please contact us via email through our "Contact Us" page.
You can cancel or update your order within 24 hours of placing it. Once your order has shipped, we’re unable to make any changes.
We provide top-notch e-mail customer assistance around the clock!
Please visit our Contact page, or send our team an e-mail at help@samuel-holland.com