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Frequently Asked Questions
Yes! We will send you a tracking number via email as soon as your order is shipped.
You can return a product for a full refund within 30-days of delivery, no questions asked. All items must be unworn, unwashed, and in original condition in order to qualify for a return.
We do not charge restocking or handling fees, the customer is only required to obtain their return shipping label.
To begin a return or exchange, please contact us via email through our "Contact Us" page.
You can cancel or update your order within 24 hours of placing it. Once your order has shipped, we’re unable to make any changes.
We provide top-notch e-mail customer assistance around the clock!
Please visit our Contact page, or send our team an e-mail at help@samuel-holland.com